Privacy Policy

Last Updated: 15 January 2025

At CastFluxDev, we take your privacy seriously. This policy explains how we collect, use, and protect information when you engage with our JavaScript mobile game development courses and educational services.

We're based in Australia and comply with the Privacy Act 1988, including the Australian Privacy Principles. If you're joining us from overseas, your data may be handled differently than you're used to back home.

Information We Collect

Personal Details You Provide

When you sign up for our courses or get in touch, we'll ask for certain information. This helps us deliver the educational experience you're after and keep you updated on what matters to you.

  • Your name and contact details (email address, phone number if you share it)
  • Billing information when you enrol in paid courses
  • Educational background and experience level with JavaScript
  • Any specific learning goals or project interests you mention
  • Correspondence you send us through email or contact forms

Technical Information We Gather

Like most websites, ours collects some technical bits automatically. This helps us spot problems and make the site work better for everyone.

  • IP address and general location data
  • Browser type and device information
  • Pages you visit and how long you spend on them
  • Links you click and resources you download
  • Time and date of your visits

Learning Activity Data

If you're enrolled in our courses, we track your progress through lessons and assignments. This isn't about surveillance — it's about knowing where you might need extra support and what's actually working in our teaching approach.

  • Course completion rates and module progress
  • Quiz results and assignment submissions
  • Code samples you submit for review
  • Forum posts and peer interactions
  • Time spent on different learning materials

How We Use Your Information

We're not in the business of hoarding data for its own sake. Everything we collect serves a practical purpose related to running educational programs.

Course Delivery and Support: Your personal details help us manage your enrolment, send course materials, provide feedback on your work, and answer questions when you're stuck on something.

Service Improvement: We analyse how people use our platform to spot confusing bits, find popular topics, and figure out where our explanations fall short.

Communication: We'll email you about course updates, new content that matches your interests, and occasional news about the mobile game development field. You can opt out anytime.

Marketing and Updates

If you've expressed interest in our courses, we might send you information about upcoming sessions starting in late 2025 or early 2026. These aren't spam blasts — they're genuinely relevant updates about JavaScript techniques and mobile game development opportunities.

Every marketing email includes an unsubscribe link. Use it if you're done hearing from us. No hard feelings.

Your Rights Under Australian Law

The Privacy Act gives you several rights regarding your personal information. Here's what you can actually do:

Access Your Data

You can request a copy of the personal information we hold about you. We'll provide it within 30 days, usually sooner.

Correct Mistakes

If we've got something wrong about you, let us know and we'll fix it. This matters for things like contact details and billing information.

Request Deletion

You can ask us to delete your data. We'll do it unless we're legally required to keep certain records for tax or dispute purposes.

Withdraw Consent

If you've agreed to receive marketing or participate in optional data collection, you can change your mind whenever you want.

Lodge a Complaint

If you think we've mishandled your information, you can complain to us directly or contact the Office of the Australian Information Commissioner.

Data Portability

Where technically feasible, we can provide your data in a format that lets you transfer it to another service provider.

How to Exercise These Rights

Email us at contact@castfluxdev.com with your request. We'll need to verify your identity first — usually by confirming details from your account. This protects you from someone else accessing your information.

Data Security Measures

We take reasonable steps to protect your information from unauthorised access, loss, or misuse. That said, no online system is completely bulletproof.

Security Measure What It Means
Encryption Your data travels over secure HTTPS connections and sensitive information is encrypted when stored
Access Controls Only authorised staff can view personal data, and only when necessary for their work
Regular Backups We backup data to prevent loss, but backups are also secured and eventually deleted
Security Updates Our systems are regularly updated to address known vulnerabilities

What We Expect From You

Keep your login credentials private. If you think someone else has accessed your account, change your password immediately and let us know. We can help secure your account and check for suspicious activity.

Sharing and Disclosure

Service Providers

We work with a few external companies to run our business. Payment processors handle transactions, email services deliver course updates, and hosting providers keep our site running. These companies can only use your data for the specific services they provide to us.

All our service providers are contractually required to protect your information and prohibited from using it for their own purposes.

Legal Requirements

Sometimes we're legally obliged to disclose information — court orders, investigations, or regulatory requirements. We'll only share what's specifically requested and will notify you unless prohibited by law.

What We Don't Do

  • We don't sell your personal information to marketing companies or data brokers
  • We don't share your learning progress with employers without your explicit consent
  • We don't use your code submissions for anything beyond educational feedback
  • We don't track you across other websites after you leave ours

Data Retention

We keep your information for different periods depending on what it is and why we collected it:

Active Students: While you're enrolled and for two years after course completion. This lets you revisit materials and maintains your learning record.

Prospective Students: Enquiry information is kept for one year. If you haven't enrolled by then, we'll delete your details unless you've asked to stay on our mailing list.

Financial Records: Seven years, as required by Australian tax law.

Marketing Consent: Until you unsubscribe or two years of inactivity, whichever comes first.

Deletion Process

When retention periods expire, we permanently delete or anonymise your data. Anonymised data can't identify you and might be kept for statistical analysis of teaching effectiveness.

Cookies and Tracking

Our website uses cookies — small text files stored on your device. Most are essential for the site to function properly, but some help us understand how people use our platform.

  • Essential cookies keep you logged in and remember your preferences
  • Analytics cookies show us which pages are popular and where people get confused
  • We don't use advertising cookies or third-party tracking for marketing purposes

You can disable cookies in your browser settings, though some features might not work properly if you do. The site will still be usable for reading content and contacting us.

International Data Transfers

We're based in Australia, and most of our data stays here. However, some service providers operate servers in other countries — typically the United States for cloud hosting and email services.

When your data goes overseas, we make sure the receiving country has adequate privacy protections or we use contractual safeguards to protect your information. You have the right to ask about specific transfers and the protections in place.

Children's Privacy

Our courses are designed for adults or young people aged 16 and over. If you're under 16, we need a parent or guardian's consent before you can enrol. We don't knowingly collect information from younger children.

If we discover we've accidentally collected data from someone under 16 without proper consent, we'll delete it promptly.

Changes to This Policy

We update this policy occasionally to reflect changes in our practices or legal requirements. When we make significant changes, we'll notify you by email or with a prominent notice on our website.

The date at the top shows when we last updated this policy. Check back periodically if you're curious about how we're handling data.

Questions About Privacy?

If something in this policy is unclear or you have concerns about how we handle your information, get in touch. We're here to help.

contact@castfluxdev.com +61 7 5527 2117

Lismore Square, Shop T107 Uralba St & Brewser St, Lismore NSW 2480, Australia